Charm has built strong creative & professional interpersonal communication skills rooted in the graphic design and customer service space by caring for professionals and owners of small to medium sized businesses since 2012.
EXPERTISE
— 2012 - 2024
Trained and Certified for Advanced TESOL, JLPT N3 Basic Teacher’s Training, e-Learning Materials
Advertising Arts, Layout Design, Print & Digital Media, Branding, Photography, Video Editing
Customer Care, Product Support, Design Artist & Consultant, Subject Matter Expert, Team Coach
Online
teaching
Charm’s experience in Online Teaching for both English and Japanese Language is backed by the following training and certifications:
• JLPT N3 Certification
• Basic Teachers Training
• Advanced TESOL
Charm creates her own engaging e-learning materials and presentations.
While freelancing as a Private Online Tutor, she continues her Nihongo studies at the University of the Philippines striving to take higher level proficiency exams as part of her own upskilling.
graphic design
Charm is a graduate of Fine Arts, Major in Advertising Arts and has been doing a wide range of design work since 2012.
She specializes in layout for content-heavy designs and helps customers standout in their own business space.
customer
CARE
Charm has been in the Customer Service Space since 2014 and had roles in Website Product Support, Design Consulting, and Coaching Design Teams amongst others.
With strong communication skills, she addressed customer inquiries, escalations, and provided real time expert assessment & art direction via consultation calls.
She also competently supervised a team of of designers and specialists to achieve and maintain key performance standards.
Internally focused by nature, Charm is assertive and purpose driven. She moves through the world guided by her inner knowing and strength.
LET’S WORK
together
skills & scope
• Graphic Design | Ps | Ai | Id
• Video Editing | Pr | Ae
• Photography
• Leadership & Coaching
• Teaching (ESL, Nihongo)
• Multimedia Design
• Branding & Identity
• Customer Support
• Bookkeeping
• Marketing